Reintel has a fully dedicated Network Operations Centre that controls and monitors the status of the whole network 24 hours a day, every day of the year. This centre uses a state-of-the-art remote monitoring system and is operated by skilled staff with a vast knowledge regarding the networks and the optical fibre footprint used by our customers.

At our customers' disposal, we have telephone number 916599914 and the email address clientes.reintel@ree.es in order to sort out any incidence that may occur.